We are Professional and Diligent
Our goal is to provide exceptional client services before, during and after delivery of the survey. We recognize the complexity of our clients’ products and services, so we work with them every step of the way — from scenario development to final report delivery and follow-up.
Collection of timely and precise data requires meeting with the selected institutions.
- We devise and follow scenarios that fulfill our clients’ specifications.
- Our reports combine the industry knowledge of our in-house experts, the intelligence gathered by our team of researchers, and our analytical methods.
- No two reports are alike. FSS works creatively with our clients to develop a detailed institutional target and customer profile, to ensure the precision of the information gathered.
- We provide interim status updates during the project to encourage our clients to remain involved and to foster collaboration and course corrections if needed.
- After delivery of the study, follow-ups are made to receive feedback and to provide clarifications as requested.
Financial Shop Solutions understands the critical importance of reliability in our work. Quality is our hallmark, and we are diligent in safeguarding the integrity of our work product. We have checks and balances in place to ensure that you can count on our accuracy.
- Information gathered from competitors is obtained in writing when possible, and verbal submittals are verified before being reported.
- Final reports must be approved in writing by our researchers, quality control specialists and our client services management. This process secures the quality of data and proper format of the information and ensures that the final presentation meets the client specifications.
What our Clients are Saying
Believe me when I say that you have any/all future business for shops and that this information is a major help. Terrific service and a tremendous attitude. You are terrific!
– Director of Consulting Services
From my perspective, you have gone above and beyond, and have met expectations 100%. I am most confident that management here appreciates your work as well. I am sure this is the beginning of a fruitful relationship with Financial Shop Solutions.
– Fee Project Coordinator
I really appreciative the level of detail in the information you provide.
– Senior Vice President and Retail Development Manager
You have been a blessing to us as you were able to get the information we need to make us look really smart. Thank you for your industry expertise.
– Managing Partner
It has given us all valuable insight into their current position in the market place and will be very useful as we work with them to develop strategy. Your specialized services were important to the successful launch of this project.
– Revenue Enhancement Solutions Coordinator